Happy July 4th, everyone!
Customer Support Specialist
Second Nature
Salary Range: $54k
Employment Type: Full-Time
Key Requirements:
Delight the customer by responding to customer service emails, calls and chat with a customer centric attitude
Resolve issues within urgency, notifying the customer if it will take longer
Create triple wins through proactive customer service, including effective questioning, listening, probing, building rapport and objection handling
Continue to receive 98%+ on CSAT scores
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