The Remote Roundup - Remote Job Listings for May 5, 2025

Customer Operations Associate

• Affirm

• Salary Range: $44-70k

• Employment Type: Full-Time

• Key Requirements:

  • Resolve escalated customer inquiries via predominantly email, with occasional need for phone calls to support customers

  • Responsible for maintaining a high level of professionalism and maintaining excellent Quality Assurance scores with clients while working to establish a positive rapport

  • Utilization of your in-depth product and financial knowledge to communicate, investigate, and resolve customer issues on a larger variety of case types

  • Participate and assist in ongoing training to develop new skills and responsibilities

  • Help identify trends and areas of improvement including agent coaching, quality monitoring and product features

Want to see more job listings? Consider becoming a paid user! Get 20% off here and view the rest of the post TODAY!